Design Manager

If you receive an error when sending a document (Proposal, Purchase Order, Invoice) make sure you have set a correspondence email under User Settings.  If this field is blank, you will not be able to send documents.   

1. Go to <a href="https://app.designmanager.com/settings/user-settings" rel="nofollow noopener noreferrer" target="_blank">User Settings</a>​.

2. Enter your email address next to Correspondence Email​.

4. Go back to your Project and Proposal and try re-sending​.

5. If you still receive an error, <a href="mailto:support@designmanager.com" rel="nofollow noopener noreferrer" target="_blank">let us know here</a> or send us a message through the Help Center.

Troubleshooting for error when sending documents like proposals, purchase orders, and invoices

Error when sending documents

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Error when sending documents

If you receive an error when sending a document (Proposal, Purchase Order, Invoice) make sure you have set a correspondence email under User Settings. If this field is blank, you will not be able to send documents.

1. Go to User Settings.

2. Enter your email address next to Correspondence Email.

3. Click Save.

4. Go back to your Project and Proposal and try re-sending.

5. If you still receive an error, let us know here or send us a message through the Help Center.

Error when sending documents

If you receive an error when sending a document (Proposal, Purchase Order, Invoice) make sure you have set a correspondence email under User Settings. If this field is blank, you will not be able to send documents.

1. Go to User Settings​.

2. Enter your email address next to Correspondence Email​.

3. Click Save​.

4. Go back to your Project and Proposal and try re-sending​.

5. If you still receive an error, let us know here or send us a message through the Help Center.

1. Go to User Settings.

2. Enter your email address next to Correspondence Email.

3. Click Save.

4. Go back to your Project and Proposal and try re-sending.